Jan 09, 2019 · The WhatsApp group will remain active so members can share holiday photos and updates. All messages are protected by WhatsApp’s end-to-end encryption. KLM on WhatsApp. KLM has been communicating through WhatsApp since September of 2017. Customers can ask KLM questions through a verified WhatsApp business account.. Web. Web.
"KLM is the world's first airline with a verified WhatsApp account. This unique partnership with WhatsApp underlines our position as an aviation pioneer that aims at connecting our customers.
KLM is already known as a social media pioneer. Now, the Dutch carrier is testing the Whatsapp messaging app with 100 members of its Flying Blue frequent-flier program. Spokesman Joost Ruempol.